Business Type: Geographical Area of Operation: Mobile Carriers: Device Types:
National logistics and delivery service Canada & United States Canada (1) / United States (1) Smartphones and tablets
Deploy new devices and recover old devices during hardware upgrade
Reduced downtime for employee incidents, damaged smartphones or tablets
Next day delivery support
Improve end-user experience
Off-boarding and device decommission
Day 2 solution implemented:
Service Desk / Procurement Desk
Advanced Exchange – Repair Logistic
Data Security Assurance – Certified Wipe
Benefits for the organization:
Improved end-user experience with service desk responsiveness.
Minimized downtime related to incident and replacement requests. With Day 2’s Inventory Management and Advanced Exchange Program, a replacement device is received on the following business day for minimal downtime and limited disruption to business operation.
Detailed reporting providing visibility and transparency
Device decommissioning program turning old and retired devices into capital